Privacy Policy

We collect information you provide directly to us, including:

• Contact details: name, email address, phone number, shipping and billing address.
• Account credentials when you create an account.
• Order details, including the diabetic supplies you purchase.
• Customer support communications.

We also automatically collect limited technical information when you visit our site, such as IP address, browser type, device identifiers, pages viewed, and referring URLs, through cookies and similar technologies.

Because we sell diabetic supplies, the products you purchase may reveal information about your health condition. We treat this information as confidential and use it only to fulfill your order, provide customer service, and comply with the law. We do not sell health-related information.

Payments are processed by our third-party payment provider, Stripe. When you check out, your payment card details are sent directly to Stripe over an encrypted connection. ClearCare does not store full card numbers or CVV codes on our servers. Stripe's handling of your payment information is governed by Stripe's own privacy policy.

• To process orders, payments, and shipments.
• To send order confirmations, shipping updates, and customer support replies.
• To prevent fraud and secure our site.
• To comply with legal, tax, and regulatory obligations.
• To improve our products, site, and customer experience.

We share personal information only with:

• Service providers who help us operate our business (payment processing, shipping carriers, email delivery, hosting, analytics).
• Authorities when required by law, subpoena, or to protect our rights.
• A successor entity in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

We use cookies and similar technologies to keep you signed in, remember your cart, measure site performance, and improve the user experience. You can control cookies through your browser settings, but disabling them may limit site functionality.

We retain personal information as long as needed to provide our services and to meet legal, accounting, and reporting requirements. We use industry-standard administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Questions about this Privacy Policy? Visit our contact page.